Dollar Plaza (we us or our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website [https://www.dollarplaza.org] (the Website)which provides online currency exchange services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect several types of information from you in order to provide and improve our services. The types of information we collect include:
1. Personal Information
When you use our services, we may ask you to provide personal information including but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Identification documents (e.g., passport, government-issued ID)
- Financial information (bank account or payment details)
2. Transactional Data
When you conduct a transaction through our website, we collect details of the transaction, including the currency amount exchanged, payment method, and transaction history.
3. Technical Information
We automatically collect certain information when you visit the Website such as:
- Your IP address
- Browser type and version
- Operating system
- Pages visited on our Website
- Date and time of access
How We Use Your Information
We use the information collected for the following purposes:
- To provide services: Process your currency exchange transactions and ensure accurate service delivery.
- To verify identity: Ensure compliance with legal and regulatory obligations, such as anti-money laundering (AML) regulations.
- To improve services: Analyze user behavior to enhance the functionality and user experience of our website.
- To communicate with you: Send transaction confirmations, service updates, promotional offers, or respond to your inquiries.
- For legal compliance: Fulfill our legal obligations, including preventing fraud, ensuring financial integrity, and complying with financial regulations.
Disclosure of Your Information
We do not share or sell your personal information to third parties except in the following circumstances:
- Service providers: We may share your information with third-party service providers who assist us in providing services, such as payment processing, customer support, and IT services. These third parties are bound by confidentiality agreements.
- Legal obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business transfers: If Dollar Plaza is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
Security of Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal information, subject to certain legal restrictions.
- Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We may use cookies and similar technologies to track user activity on our Website and enhance the user experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be pos
ted on this page with an updated “Last Modified” date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled please contact us at:
Dollar Plaza
Email: dollarplaza.org@gmail.com
Phone: +8809638215632
Address: Bogura
